About me
As a Service Now CMDB (Configuration Management Database) Product Owner I oversee the population of the CMDB, managing CIs(Configuration Items) and their relationships. My journey as a Product Owner has empowered me to take ownership of the CMDB's strategic vision, overseeing its configuration, data integrity, and utilization across the organization. I thrive on collaborating with cross-functional teams to ensure that the CMDB serves as the single source of truth for effective IT operations, security and asset management. They key to my success lies in my ability to drive data governance, establish best practices, and foster a culture of continuous improvement within the CMDB realm. I am a firm believer in leveraging technology and innovation to streamline processes, enhance data accuracy, and deliver actionable insights that drive informed decision making. My expertise extends to engaging stakeholders, understanding their unique requirements, and translating those insights into tangible enhancements for the CMDB. By cultivating strong relationships and aligning with the business objectives, I aim to position the CMDB as a strategic asset that fuels operational efficiency and supports organizational growth.
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